Make an appointment online

Appointment System

Please ring at 8:00am for appointments. The receptionist, who is bound by the same rules of confidentiality as the clinical staff, will take a brief description of the problem. This will allow us to book you with the most appropriate doctor or nurse for your appointment.

If you would prefer not to disclose this information please say so. They will advise you on the best person who can help you.

Medically urgent cases will always be seen if you cannot keep your appointment please let us know as soon as possible.

We do offer pre-booked appointments up to 2 weeks in advance.

You can also book an appointment online by using our online system via the link at the top of this page.

Surgeries operate throughout the day.


Please note we have a high level of missed appointments - please note that you must ensure the appointment you make is one you can attend. We do monitor missed appointments and take appropriate action on those who continue to miss appointments. Please always contact us so we can rearrange - Remember dont DNA it - Call and change it.

Your Appointment

However you choose to contact us we may offer you a consultation:

  • By phone
  • Face to face at the surgery
  • On a video call ( coming soon)
  • By text or email

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Extended Access Service

This practice is part of the extended access service which provides GP, Physiotherapy, Nurse, and Health care assistant appointments from the following locations (hubs) across Bradford:

New Otley Road Medical Practice
4 Butler Street West, BD3 0BS
01274 015929
Wednesday 6.30pm – 9.30pm
Thursday 6.30pm – 9.30pm
Saturday 9:00am -5:00pm

Barkerend Health Centre
Barkerend Road, BD3 8QH
01274 033975
Monday 6.30pm – 9.30pm

  • North hub: Shipley Medical Practice, Alexandra Road, Shipley, Bradford BD18 3EG
  • Central hub: Picton Medical Centre, Westbourne Green Community Health Care Centre, Manningham, Bradford, BD8 8RA
  • South hub: The Ridge Medical Practice, Cousen Road, Bradford, BD7 3JX

Weekday appointments

Evening appointments (6.30pm – 9.00pm ( some centres offer till 9.30pm) at any of the hubs to see one of the following, subject to availability:

  • GP
  • Physiotherapist
  • Nurse
  • Health care assistant
  • Voluntary sector services
  • Paediatric clinic (Under 16)
  • Smear Clinic
  • Blood Tests (Over 12) 
  • Coming soom - Social Prescriber Clinics 

Weekend appointments

Weekend appointments are available with a GP from 9.00am - 17.00pm on Saturdays -  subject to availability.

More information about appointments with the extended access service

The service is run by Bradford Care Alliance, which represents all GP practices in the Bradford area. Medical appointments are with GPs and other healthcare staff who work in the area; so your appointment may not be with a clinician from this practice.

To use the service we will ask for your consent to share your medical record and our reception staff will explain what this means and why it is necessary.

Cancelling or changing an appointment

 if you cannot keep your appointment please let us know as soon as possible.

You can also complete our appointment. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need a chaperone
  • If you need an interpreter
  • If you have any other access or communication needs

Home Visits

If you are genuinely too ill to visit the Health Centre contact us before 10:30am for a home visit. Please consider carefully before requesting a home visit as most problems are best dealt with at the surgery and you will usually be seen sooner.

Cancelling your appointment - Systm1 online users only


Please click to Cancel your appointment (note this will take you to Systm1 online to log in and cancel your appointment - Please cancel at least 24/48 hours prior to your appointment time)

Alternativley please contact the surgery.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to contact the practice so that we can record your preference. 

Please remember to update your contact details with us when you change address, telephone numbers and email address.


Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice

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